Member-only story
Well-Placed Words Make a Big Difference
Sincere feedback from the heart means the most to those in need
Whether in the workplace or personal relationships, feedback is a powerful tool for growth. Giving constructive feedback helps others improve.
Receiving feedback with an open mind fosters self-awareness and development. Yet, many struggle with delivering it effectively or taking it without defensiveness. Mastering both sides of feedback can strengthen communication, build trust and drive continuous improvement.
“Like any professional who is working, we are all exposed to the potential of being given feedback and criticism, whatever the format,” said Dr. Stephanie Eloisa D. Miaco. “Though we’ll be sensitive to a fault, it is essential to keep our work output improved and well-oiled.”
Hearing From Customers is the Best Way to Improve Service
A psychiatrist from Dumaguete City, the Philippines, Miaco advocates in mental health and how to improve delivery of mental health services for all.
She, along with Dr. Helen Madamba and Jerome Cleofas, talked about how lifelong learners in their respective professions are expected to welcome feedback opportunities. As Miaco said, like it or not, they can learn and better…
